Receptionist

About the Job

Job Title: Receptionist (Erbil) Job Overview: A well-known hotel in Erbil is hiring a Receptionist to join its hospitality team. The successful candidate will be the first point of contact for guests, handling check-in/check-out, reservations, and guest inquiries with professionalism and warmth. Key Responsibilities: Welcome and check-in/check-out guests in a professional and friendly manner Handle reservations, room assignments, and guest requests Respond to guest inquiries and resolve concerns promptly Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction Maintain accurate guest records and handle billing/payment processes Work rotating shifts to ensure consistent front desk coverage Additional responsibilities to be detailed during the interview Required Qualifications: Fresh graduates to 2 years of relevant experience Fluency in English and Arabic, or English and Kurdish Any related educational background Strong communication and interpersonal skills Ability to work rotating shifts Preferred Qualifications: Additional requirements will be provided during the interview Job Details: Location: Erbil, Iraq Industry: Hospitality Working Hours: 8 hours/day (3 shifts, rotational) Working Days: 6 days/week