Unknown Company • Baghdad
We are seeking a Quality Auditor to ensure our customer service team delivers high‑quality support across all communication channels. The role involves monitoring calls and chats, providing constructive feedback, and collaborating with training and support teams to improve performance.
• 1-3 years of experience in customer service, quality auditing, or related audit roles • Fluent in English and Arabic (spoken and written) • Familiarity with Freshdesk and other CRM tools (a plus) • Strong analytical skills with attention to detail • Ability to give clear feedback and coach agents • Excellent communication and organizational skills
Source & Verification
Source: IQ-KRD Jobs Telegram Bot (TELEGRAM BOT)
Discovered 1 Nov 2026 • Last checked 1 Nov 2026