About the Job

Ammwal is hiring a male Customer Service Representative for its call center in Baghdad. The role involves handling customer inquiries and complaints via phone, WhatsApp, email, and social media, providing information about cards and services, and ensuring timely resolution. The candidate will document interactions and maintain confidentiality of customer data.

Requirements

• Excellent verbal and written communication skills • Ability to handle diverse customers and resolve issues • Politeness, active listening, patience, and ability to work under pressure • Proficiency with computer and Microsoft Office applications • High accuracy, attention to detail, and strong documentation skills • Teamwork and collaboration with various departments • Commitment to work schedule, company policies, and confidentiality

Customer Service Representative (Call Center)

About the Job

Requirements

Social Media & Digital Marketing Specialist

Call Center Representative