Technical Sales Engineer

About the Job

Technical Sales Engineer – Automotive / EV Charging (Baghdad) Job Overview: A well-known automotive company in Baghdad is hiring a Technical Sales Engineer for its EV charging business, covering Wallbox and Grasen products. You’ll combine sales, client relationships, and hands-on technical support, from identifying opportunities and preparing proposals to installation, commissioning, and after-sales service. This is a full-time role, 8.5 hours a day, 6 working days a week with one rotating day. Key Responsibilities: Sales & Business Development Work with the Wallbox and Grasen teams to develop customized solutions that meet client requirements and industry standards Identify and follow up on new business opportunities, including untapped market segments and partnerships Build and maintain strong relationships with clients and partners to ensure long-term engagement and repeat business Develop and implement sales initiatives, promotions, and pricing strategies Analyze industry trends, competitors, regulatory changes, and customer feedback to provide actionable insights Prepare and deliver professional proposals and presentations tailored to client needs Support tender preparation and submission Represent the company at trade shows, exhibitions, and conferences Coordination & Project Support Work closely with engineering and marketing teams to align product, sales, and marketing strategies Assist in planning and executing Wallbox and Grasen charging station projects, meeting timelines and quality goals Keep in regular contact with Wallbox and Grasen on new products and updates, and share them internally Follow up with manufacturers on product availability, delivery timelines, and shipment status Stay up to date on new technologies and run internal training sessions on product updates Coordinate spare parts inventory and replacements with suppliers Technical Support & Service Provide technical support for Wallbox and Grasen EV chargers (installation, configuration, troubleshooting) Assist with installation and commissioning of AC and DC charging units Conduct on-site and remote diagnostics, escalating complex issues when needed Handle after-sales support, warranty claims, and service requests Apply and monitor firmware and software updates on installed units Train clients and partners on proper charger use and basic troubleshooting Work with R&D and manufacturing teams to track and report product issues Take part in product testing and quality assurance before deployment Conduct technical site inspections and feasibility assessments Required Qualifications: Bachelor’s degree in electrical engineering or a related field Minimum 2 years of relevant experience in technical sales or electrical systems Good command of English (spoken and written) and Arabic Strong problem-solving and communication skills Willingness to travel locally for site visits Ability to work independently and prioritize tasks Further job requirements will be shared during the interview Preferred Qualifications: Basic knowledge of AC/DC systems or EV charging technology Familiarity with firmware and software updates Work Location: Baghdad Industry: Automotive Working Hours: 8.5 hours a day, 6 working days a week with one rotating day