Business Support Manager

About the Job

Local Candidates Preferred Position Summary The Business Support Manager is responsible for leading the administrative, commercial-support, and operational-support functions of the company. The role ensures that business operations run efficiently, support services are delivered on time, internal controls are maintained, and operational teams receive effective coordination in line with company policies, client requirements, and oil and gas industry standards. Key Responsibilities Lead and manage business support activities, including administration, office management, document control, logistics coordination, and operational reporting. Provide day-to-day support to management and operational teams, including field, project, and site-based personnel. Develop, implement, and improve business support procedures, workflows, and internal controls. Coordinate with procurement, finance, HR, HSE, operations, and external suppliers to ensure smooth delivery of support services. Monitor office and project support budgets, expenditures, purchase requests, vendor invoices, and cost-control activities. Support contract administration, tender documentation, client correspondence, and commercial records where required. Oversee supplier and service-provider coordination, including accommodation, transport, office services, equipment, and site-support requirements. Prepare regular management reports covering operational support activities, costs, staffing, procurement status, and key business issues. Ensure accurate filing, document management, record retention, and confidentiality of company and client information. Support workforce planning, onboarding, travel arrangements, training coordination, and personnel mobilization for projects and operational sites. Maintain compliance with company policies, local regulations, client requirements, and applicable HSE and quality standards. Identify operational risks, inefficiencies, and service gaps, and recommend practical improvements. Supervise and develop the Business Support team, setting priorities and ensuring high-quality service delivery. Qualifications and Experience Bachelor’s degree in Business Administration, Management, Finance, Operations, or a related discipline. Minimum 7 years of relevant business support, administration, operations, or commercial-support experience. At least 3 years in a supervisory or managerial role. Experience in the oil and gas, energy, construction, engineering, or industrial-services sector is strongly preferred. Experience supporting field operations, project teams, remote sites, or multinational teams is an advantage. Strong knowledge of procurement processes, vendor management, budgeting, reporting, and document control. Proficiency in Microsoft Office applications; experience with ERP, document-management, or procurement systems is preferred. Fluent English is required; Kurdish and/or Arabic language skills are an advantage. Required Competencies Strong leadership and people-management skills. Excellent organization, planning, and prioritization ability. Commercial awareness and sound cost-control discipline. Clear written and verbal communication skills. Ability to work under pressure and manage multiple priorities. High level of integrity, confidentiality, and attention to detail. Practical problem-solving skills and a continuous-improvement mindset. Ability to work effectively with operational teams, clients, vendors, and senior management.